Privacy notice
Purl helps you manage knitting projects and their details. This notice explains what we collect, why we use it, and the choices you have.
1. What Purl collects
When you create an account, we collect your name, email address, email-verification status, profile image, username, and sign-in information. If you use Google to sign in, Google shares the account information needed to create and sign in to your Purl account.
When you use Purl, we store the project information you choose to add, including titles, descriptions, progress, notes, yarn and needle details, project decisions, time spent, photos, comments, likes, favorites, mentions, notifications, pattern metadata, and uploaded pattern PDFs.
We also store information needed to keep Purl working and secure, including sessions, session expiry, IP address, browser and device information, email-verification and password-reset records, and account and service messages. If you subscribe to Plus, we store a Stripe customer identifier and the subscription status, plan, billing period, and cancellation state needed to provide the plan. If you buy project slots, we store the Stripe payment identifiers, purchase amount, currency, and slot quantity needed to provide and audit that purchase.
2. How we use your information
We use this information to:
- create and protect your account;
- provide your project workspace and save your content;
- save, display, and protect the content you add;
- show content publicly when you choose public or unlisted sharing;
- send important account and service messages;
- prevent abuse, troubleshoot problems, and protect Purl; and
- understand visits and improve the service when you allow optional tracking.
3. Sharing and service providers
Private projects are intended for your account. An unlisted project can be opened by anyone with its link. A public project may show its title, description, progress, project details, photos, time spent, comments, owner profile, and related pattern information. Pattern PDFs are stored separately and are not made public simply by sharing a project.
We use service providers for authentication, Google sign-in, hosting, database services, file storage, email, analytics, advertising measurement, and payment processing. Stripe processes Plus and project slot payments, calculates applicable tax through Stripe Tax, and provides hosted checkout and billing management. Stripe receives the information needed to process a payment and manage a subscription under its own privacy policy.
4. Cookies and tracking
Purl uses essential cookies to keep you signed in, remember preferences, and preserve sidebar state. Purl also uses a first-party cookie named purl_consent_v1 to remember your optional tracking choices. With your permission, Purl loads analytics hosted at analytics.millionpints.club and Meta Pixel for visit measurement and advertising measurement. Optional scripts do not load before you choose a category. When you withdraw marketing permission, Purl stops loading Meta Pixel and removes the marketing cookies it can control. You can change your choice using the Tracking choices link in the footer.
5. Your choices and requests
You can update your profile, change project visibility, remove projects and comments where those controls are available, change optional tracking preferences, manage or cancel a Plus subscription, and delete your account. Account deletion cancels an active Plus subscription before removing the account data and stored project files that the current deletion process can identify, subject to information we may need to keep for legal, security, backup, payment, or fraud-prevention reasons.
You can contact info@purlspace.com with a question about your information or a privacy request. Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain processing, and to receive a copy of your information. We may need to verify your request before acting on it.
6. Retention and security
We keep information for as long as needed to provide Purl, protect the service, resolve disputes, and meet legal obligations. Stripe may retain payment and transaction records for tax, accounting, fraud prevention, and legal purposes under its own policies. Retention periods depend on the type of information and the reason we need it. We use access controls and reasonable technical and organizational measures to protect information, but no online service can promise absolute security.
7. Children
Purl is not intended for children who are not old enough to enter a binding agreement where they live. If you believe a child provided personal information to Purl, contact us so we can review and remove it where appropriate.
8. Changes to this notice
We may update this notice as Purl changes. When the changes matter, we will make the new version available here and update the date above.
Questions about this notice? Email info@purlspace.com.
Questions about this page? Email info@purlspace.com.
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